Welcome to our help centre.

All our own games’ software and randomness are independently tested and certified by QUINEL, an independent testing laboratory specialising in gaming software and systems. In fact, as part of our MGA licence requirement, the RTPs of the games we create are tested and set in stone and can’t be changed. Both Netent's as Evolutions' games have been tested and certified as well.

In your account you’ll see a ‘Balance’ and a ‘Bonus’. When you deposit, your funds will be added to your balance. When we give you a bonus, we add the funds to your bonus.

The funds in your balance is ‘real money’ and can always be withdrawn (minimum payout is € 17,50). You can only withdraw the funds from your balance. Therefore you need to turn the ‘bonus-funds’ into ‘balance- funds’ to make them eligible for a withdrawal. You can turn bonus-funds into balance-funds by betting the bonus-funds in our games.

The total amount that you need to bet in order to turn the bonus into balance is the bonus’ wagering requirement. When the requirement is given as a multiplier, you’ll need to bet the initial bet multiplied by the multiplier (To give an example: When you receive a € 10,00 bonus with a 25x wagering requirement, you’ll need to place for € 250 total bets from that bonus.